Make a backup before editing any site content. You may see a pop-up referring to SSH host keys if you’ve never connected before. Fill out the following fields then hit Connect. In this example we’ll be using FileZilla, but the fields should be similar in any client. The SFTP address is different for every environment. Fill in a new password with the following requirements OR hit the lock icon to generate a secure password automaticallyĪfter adding an SFTP user, take note of the SFTP Address and Port Number in your User Portal.Production, Staging, or Development: Refers to the active environment.To restrict a vendor to media uploads from April 2019: /wp-content/uploads/2019/04/.To restrict a theme developer to all theme directories: /wp-content/themes/.Any directory above the path defined cannot be accessed. Any subdirectory below the path defined here can also be accessed.Do not include HTTP/HTTPS, or your domain.Must be a relative path, starting with a forward slash.Defaults to the root (topmost directory) if left blank. Path (Optional) - A specific directory to connect to.Be sure to copy or write the password down before saving. If you lose the password, you will have to set a new one. Once the password has been set it cannot be viewed again.Password - You can securely generate a random password by clicking the lock icon, or set a password with the following requirements:.Username - Your environment name will be appended to this automatically after saving:.Fill out the following required fields:.Select the environment you wish to connect to.Each set of SFTP credentials will only work for one environment. These are not your wp-admin or User Portal credentials. Before connecting, always ensure your client is updated, as this is a common cause of connection issues.Īlong with an SFTP client you will need SFTP credentials.
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